Privacy Policy
Sortly — Water Sort Puzzle (com.sortly.watersort)
Last updated: 30 October 2026
This policy explains what Sortly collects, why, and what you can do about it. It is written to be read rather than to be survived, so it is short and in plain language.
The short version. Sortly has no accounts. It never asks for your name, your email address, your phone number or your location, and it cannot read your contacts, your photos or your files. Your game progress lives on your phone, with a backup copy kept online so it can be restored with a recovery code. What else leaves your phone is an advertising identifier used to show adverts, anonymous information about crashes and how the game is played, and — only if you choose to join the leaderboard — a nickname and country that you pick yourself.
Who is responsible
Sortly is published by Vexora Developers & Consulting Private Limited, Khairahani-01, Chitwan, Nepal. If you have a question about this policy or about your data, write to vexoradevelopers@gmail.com.
What Sortly collects
| What | Why | Who handles it |
|---|---|---|
| Advertising ID — a resettable identifier your phone provides | To show adverts and to measure whether they worked. This is the
AD_ID permission the app requests. |
Google AdMob |
| How the game is played — which level was started or finished, how many moves it took, whether a hint was used, coins earned and spent | To find out which levels are too hard, too easy or unfair, and to correct them. These are numbers about a puzzle, not about you. | Google Firebase Analytics |
| Crash reports — what the app was doing when it stopped working, plus your device model and Android version | To find and fix faults. Without this, a crash that only happens on certain phones is invisible. | Google Firebase Crashlytics |
| Approximate location — your country, worked out from your internet address | Google derives this automatically for adverts and statistics. Sortly never asks for GPS and cannot see where you actually are. | Google AdMob and Analytics |
| Nickname and country — only if you join the leaderboard | To show your name and flag beside your score. You type the nickname yourself and you choose the flag, or choose to have none. | Google Firebase (Firestore) |
| The highest level you have reached — only if you join the leaderboard | To rank the leaderboard. | Google Firebase (Firestore) |
| A backup of your game progress — levels, coins, unlocked themes, settings and your leaderboard nickname if you have one | So you can get your progress back on a new phone or after reinstalling, using the recovery code shown in the game. See Backup below. | Google Firebase (Firestore) |
| Random app identifiers — created by the app, not linked to your name, email or Google account | So that analytics, crash reports, your leaderboard entry and your backup can each be told apart from everybody else's. | Google Firebase |
| Name reports — only if you report a leaderboard name: the reported nickname and your app identifier | So we can review offensive names and remove them. | Google Firebase (Firestore) |
What Sortly does not collect
- Your name, email address or phone number.
- Your precise location. The app has no location permission at all.
- Your contacts, photographs, files, microphone or camera. The app has no permission for any of them.
- Any payment information. There is nothing to buy in Sortly and the app contains no payment code.
The Android permissions Sortly asks for are internet access, the advertising identifier, and permission to show notifications (which you can refuse). The advertising and Firebase libraries also use routine permissions to check whether the phone is online and to finish sending data in the background. None of them gives access to your personal files, location, camera, microphone or contacts.
The leaderboard is optional
Sortly's leaderboard has no accounts and no passwords. When you first open it, you are asked to choose a nickname and, if you like, a country flag. Until you do, nothing about you is ever sent to it.
When you do join, your phone is given a random, meaningless identifier so that your own score can be recognised and improved. It is not linked to your name, your email, your Google account or your device.
Please choose a nickname you are comfortable with strangers seeing, and do not use your real full name — anyone who opens the leaderboard can read it.
Backup
Sortly copies your game progress online automatically, at most once an hour while you play, so that it survives a lost phone or a reinstall. The copy is filed under a twelve-character recovery code that the game shows you in Settings → Backup and recovery code. Anybody holding that code can restore that progress, so keep it to yourself. Nobody can browse or search the backups; a backup can only be opened with its code.
Notifications
Sortly can leave one reminder in the evening when your daily login streak is about to run out. It asks your permission first, and you can switch the reminder off at any time in the game's Settings or in your Android settings. Reminders are scheduled on your phone; no data is sent to do it.
Reporting names
If you see an offensive name on the leaderboard, tap it to report it. The name is hidden on your phone straight away and sent to us for review, and names that break the rules are removed.
Adverts
Sortly shows adverts supplied by Google AdMob: a full-screen advert occasionally between levels, and optional videos you can choose to watch in exchange for coins. You are never required to watch one.
If you are in the European Economic Area or the United Kingdom, you will be asked on first launch whether you consent to personalised adverts, and you can change that answer at any time from Settings → Privacy options inside the game.
You can also reset or delete your advertising identifier at any time in your Android settings, under Settings → Privacy → Ads.
Who else sees your data
Sortly uses services provided by Google, and the information described above is processed by Google on our behalf. Their handling of it is governed by the Google Privacy Policy.
Sortly's data is not sold, and it is not shared with anybody else.
How long it is kept
- On your phone — your progress, coins, settings and unlocked themes stay until you delete the app or clear its data. Uninstalling Sortly removes them.
- Analytics and crash reports — kept by Google for a limited period under their standard retention settings, currently up to 14 months.
- Leaderboard entries — kept while the leaderboard runs, so that scores remain comparable.
- Backups — kept while the game runs, so that a recovery code keeps working, unless you ask for yours to be deleted.
- Name reports — deleted once they have been reviewed.
Deleting your data
Uninstalling Sortly deletes everything held on your phone.
To have your leaderboard entry removed, write to vexoradevelopers@gmail.com with the nickname you used and roughly when you played, and it will be deleted. Because the leaderboard deliberately holds no way to identify you, that nickname is how we find the entry.
To have your backup deleted, write to the same address with your recovery code, which is how we find it.
Children
Sortly is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided information through the leaderboard, write to vexoradevelopers@gmail.com and it will be removed.
Your rights
Depending on where you live — in particular in the European Economic Area, the United Kingdom, and parts of the United States — you may have the right to ask what data is held about you, to have it corrected or deleted, and to object to it being used for advertising. Write to vexoradevelopers@gmail.com and we will respond.
Changes to this policy
If this policy changes, the date at the top of the page changes with it. If a change materially affects what is collected, it will be announced in the app's store listing.